In a busy restaurant, every order is a round trip: table to till, till to kitchen, kitchen back to table. Staff walk kilometers a shift just moving information, orders arrive garbled, and the kitchen has no queue it can trust. The cost is slow tables, wrong plates, and burned-out floor staff.
We put the menu where the customer already is: a QR code on the table opens a session-scoped menu — no app install, no account. A signed session token ties every order to a table and keeps strangers out of the flow.
Orders skip the relay entirely. The kitchen gets a live display with a queue it can work; the floor gets notified when plates are ready instead of hovering at the pass.
Restaurants are role-driven, so the system is too: five staff roles (owner, manager, waiter, kitchen, cashier), each seeing only the controls their job needs.
We designed for the venue's worst hour, not its average one — the Friday rush is the spec, and everything degrades gracefully on flaky connections.
- QR-based smart ordering — scan, browse, order from the table
- Session tokens scoping every order to a table and visit
- Live kitchen display with order queue and status flow
- Five staff roles with scoped permissions
- Menu management and daily availability toggles
- Order history and shift-level reporting
Live at [venue] — PLACEHOLDER: name the pilot venue
Order relay trips between floor and kitchen
In pilot at [venue] — PLACEHOLDER: replace with the venue name and first real numbers (orders/day, time-to-kitchen) once the pilot reports.